Following up our achievements in the British Accountancy Awards, Howards is in the running for another major accolade.
The 2020 IRIS Customer Awards celebrate businesses using IRIS software applications for accounts, bookkeeping, HR and payroll solutions that deliver outstanding service and results for their customers. In the Accountancy section we’re shortlisted for Mid-Sized Practice of the Year.
Our award entry highlights how we have achieved 10% year-on-year growth and that our commitment to the highest professional standards has led to increasing customer satisfaction – our 2019 survey showed that satisfaction with our quality of service and delivery is 98%.
We hope to convince the judging panel, which is comprised of both IRIS and independent experts, that we have been able to enhance the two-way client relationship through collaborative working, new services and time-saving initiatives. We also hope to demonstrate that our ability to retain and recruit talented individuals is down to our ongoing investment in staff training and professional development.
The results will be announced at an awards ceremony and dinner at the ICC Birmingham on February 11.
More than 21,000 UK accountancy firms use IRIS applications, while 86,000 SMEs use its bookkeeping, HR and payroll solutions. In addition, 11,000 schools and academies use its apps, enabling four million parents and guardians to connect with their child’s school.